Privacy policy

Privacy Policy

Introduction

At Vouils, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store or purchase digital products.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you use our store, we may collect:

  • Your name

  • Email address

  • Billing information

  • Order details

  • Device and browser information

  • IP address and usage data

Payment information is processed securely through third-party payment providers and is not stored directly on our servers.

How We Use Your Information

We use your information to:

  • Process and deliver your digital purchases

  • Provide customer support

  • Send order confirmations and download instructions

  • Improve our website and services

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

Digital Product Delivery

Because our products are digital downloads, your email address may be used to send:

  • Download links

  • Purchase confirmations

  • Important updates related to your order

Cookies & Analytics

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Remember preferences

  • Analyze website traffic and performance

You can disable cookies through your browser settings if preferred.

Third-Party Services

We may use trusted third-party services such as:

  • Payment processors

  • Shopify platform services

  • Analytics providers

  • Email delivery services

These services may collect and process information according to their own privacy policies.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion of your data

  • Withdraw consent for marketing communications

To make a request, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our store contact page.